Shipping policy
Shipping Fees
Our website (“the Shop”) offers free shipping worldwide, including within Japan.
Shipping Methods
Shipping methods are determined by the Shop.
As a general rule, customers cannot choose the shipping carrier or method.
For international shipments, packages will be sent via FedEx or DHL, depending on the destination and logistics conditions.
Customs Duties
-
United States: Orders are shipped DDP (Delivered Duty Paid). Import duties and taxes are covered by the Shop.
-
Other Countries: Orders are shipped DDU (Delivered Duty Unpaid). Customers are responsible for any applicable import duties, taxes, or customs fees upon delivery.
Shipping Time
Orders are shipped within 2 business days after the order is placed.
For international shipments, the average delivery time is approximately 3 to 6 days, depending on the destination and customs clearance.
Please note that delays may occur in areas affected by natural disasters or major events.
Thank you for your understanding.
Damage During Shipping
We take great care to pack items securely so that outer boxes do not become dented or scratched prior to shipment.
However, after the package is handed over to the carrier, damage or issues may occur during transportation due to reasons attributable to the shipping company.
Minor dents or scratches on the outer box that do not affect the use of the product itself are considered acceptable.
We appreciate your understanding.