Legal notice

Seller: Cocoro Shop – Atelier
Responsible Representative: Yoichi Hishinuma
Location:
K-2 Building 103,
1-11-28 Taga-cho, Hitachi City, Ibaraki 316-0003, Japan
Phone Number: +81(294)85-8190
Email Address: cocosyona2010@gmail.com

Sales Price:
The price displayed on each product page shall apply (tax included).

Additional Fees:
None.

Payment Methods and Timing:
Credit cards and convenience store/ATM payments are accepted.
Payment is due at the time the order is confirmed.

Delivery Time:
Products will be shipped within 10 days after the order is confirmed.

Delivery Method:
Shipped via the carrier designated by our store.

Returns, Defective Items, and Cancellations:
We do not accept returns except in cases where the delivered item differs from the order or the item is defective.
Cancellations due to customer circumstances after the order has been completed are not accepted unless otherwise approved by our store.

Return Period:
Please contact us within 8 days of receiving the product and return it via cash-on-delivery (COD).

Refund Policy:
Refunds will be processed after the returned item is received and its condition is confirmed.